Crazecouturse

At Craze Couture, we want you to love every toy you purchase from us. If you’re not completely satisfied with your order, we’re here to help make things right.

• Easy Returns:
  You can return any item within 30 days of purchase for a full refund or exchange, as long as the item is in its original packaging and unused condition. To initiate a return, simply contact our customer support at [email protected] with your order number and details of the item you wish to return.
• Refunds:
  Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Exchanges:
  If you need to exchange an item for a different size, color, or style, please reach out to us. We’ll work with you to ensure you receive the right product as quickly as possible.
• Return Shipping:
  Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. In such cases, we’ll cover all costs associated with returning the item.