Contact Us

At Craze Couture, we’re always here to help! Whether you have a question about our delightful range of toys, need assistance with an order, or just want to say hello, our friendly team is ready to provide you with exceptional customer service.

How to Reach Us:

  1. Customer Support:
    Our dedicated customer service team is available to answer all your inquiries. From product details to shipping information, we’re here to ensure your shopping experience is smooth and enjoyable. Feel free to reach out to us at our email: [email protected]. We strive to respond to all emails within 24 hours, because your satisfaction is our priority.
  2. Order Assistance:
    Need help tracking your order, making changes, or managing returns? We’re here to make the process as seamless as possible. Please provide your order number and a brief description of your request when you contact us, and we’ll handle the rest.
  3. Product Inquiries and Recommendations:
    Looking for the perfect toy for a special occasion or wondering about the features of a particular product? Our team loves to share recommendations and guide you in selecting the best toys that suit your child’s interests and developmental needs.
  4. Feedback and Suggestions:
    We love hearing from our customers! Your feedback helps us improve and continue offering the very best in toys and service. If you have any suggestions, ideas, or comments, don’t hesitate to share them with us. Every piece of feedback is valuable and helps us create a better experience for you.
  5. Shipping Information:
    Enjoy free shipping on all orders over $59.99! For orders under this amount, a flat shipping fee of $9.00 applies. We’re committed to delivering your products safely and promptly, and we’re here to help if you have any questions regarding shipping times or costs.

We are excited to connect with you and assist in any way we can. Remember, no question is too big or too small—reach out, and we’ll be happy to help!

Thank you for choosing Craze Couture, where every toy brings a smile. Let’s keep the joy going, together!